Asset Publisher

Contact us

Contact us

Sales Department

You can call a bilingual mortgage adviser on 0800 169 8470
or from outside the UK, please dial 00 33 3 20 18 18 44
Our mortgage advisers are available:
Monday to Friday from 9am to 6pm

Customer Service Department

You can contact a member of our After-Sales Department on +33 (0)2 51 86 68 29
Opening hours: Monday to Friday from 8:30am to 5:30pm

Claims Department

If for any reason you are not entirely satisfied with any aspect of our service or our products and you would like to make a claim, kindly write to the address below:

Service Consommateur
BP 71 015
44010 Nantes cedex 1

Should the problem persist:

If the Claims Department is unable to find a solution for you within 2 months or if the proposed solution is not satisfactory, you may contact the Arbitrator. This can be done by writing (in French) to the address below:

La Médiatrice auprès du Groupe BNP Paribas Personal Finance
ACI FCL 9065
92595 Levallois-Perret Cedex

Or online via :

Bouton standard BNP-PF